Webhook Logs

Where can I see my webhook history?

Go to the Webhook Logs page in Storebeep. You can find it from Settings > Webhook Notifications by clicking the link, or from the navigation menu.

What information is shown?

Each log entry includes:

• Status: Whether the delivery was successful or not
  • Green: Success (your server responded with a 2xx status code)
  • Yellow: Client error (4xx response, like a bad request)
  • Red: Server error (5xx response)
  • Grey: Failed (no response received)
• Webhook URL: The URL the data was sent to
• Customer: The email or phone number of the subscriber
• Product: Which product the subscription is for
• Response Code: The HTTP status code your server returned
• Response: The response body from your server
• Tries: How many delivery attempts were made
• Date: When the webhook was sent

What if a webhook delivery fails?

Storebeep will retry failed webhook deliveries. The Tries column shows how many attempts were made for each delivery.

If your endpoint is temporarily down, the retries should catch it once it comes back up.

How long are logs kept?

Webhook logs are retained for 90 days. Older logs are automatically cleaned up.

I do not see any logs

If the Webhook Logs page is empty, check that:

1. You have a webhook URL configured in Settings > Webhook Notifications
2. There have been new subscriber signups since you set up the webhook (logs only appear for new subscriptions, not existing ones)
3. You are on the Pro plan or above (webhooks require a paid plan)

Questions about webhook deliveries?

If your webhooks are consistently failing or you are not getting the data you expect, reach out to our support team. We can check the delivery logs and help troubleshoot.